Deposits, withdrawals and the account checks that sit behind them all share one home on go800: the wallet area inside your signed-in account. The routes we support for Bangladesh are listed there — bKash, Nagad, Rocket, Upay and Bank Transfer — each with the fields that particular rail needs you to fill. Open the same area on a phone browser and the options match what you see on a desktop screen. If a route is missing from your list, the support path published inside your account is where to ask about it. Access beyond your own account depends on local law and eligible regions, so treat the wording your account shows as the accurate version.
Funding starts inside the wallet area rather than on this page. Sign in first, then choose the deposit route listed for Bangladesh, and the screen shows exactly what that rail needs: bKash and Nagad ask for your wallet number, Rocket follows the same pattern, and Bank Transfer needs the account details displayed to you there. Enter an amount the field accepts, approve the request inside your wallet app, then come back and check that the balance has moved. If nothing appears in your history, hold on to the reference your wallet gave you before you contact us about it.
Sign in and open the wallet
The deposit options only appear once you are inside your own signed-in account, not on public pages.
Choose your deposit route
Pick bKash, Nagad, Rocket, Upay or Bank Transfer from the list your account shows.
Enter the amount and approve
Fill each field exactly as written, then confirm the request inside your wallet app.
Check the balance entry
Come back to the wallet area and confirm the payment is listed against your account.
MOVING MONEY OUT
Move Your Balance to a Local Wallet
Moving money out follows the same shape in reverse. Open the wallet area, choose the payout route you prefer — a mobile wallet such as bKash, Nagad, Rocket or Upay, or Bank Transfer — and the page lists what that rail requires from you. Enter the amount, confirm the destination belongs to you, and finish any account check the page puts in front of you before the request is sent. We do not publish a single processing figure, because timing depends on the route and on the check involved; go by the status field on the request itself. Keep the reference until your balance updates.
Pick a payout route
Open the wallet area and choose the mobile wallet or bank route you normally use.
Enter the amount
Type the figure you want to move and confirm the destination account is your own.
Finish the account check
Complete only the fields the page shows; some routes ask for more before a request is accepted.
Watch the status field
Each request carries its own status, so you can see where it stands without asking us.
ACCOUNT CHECKS
Check the Fields Your Account Shows
Account checks are not a separate chore to hunt down; they turn up as fields inside your account whenever a step needs them. What we ask for depends on the route you are using and on what your account already holds, so the page shows the specific boxes to fill instead of a fixed list you can prepare in advance. Read each field as it is written, supply the detail it names, and submit only from the signed-in area — never through a link that arrived in a message. If a field reads oddly, the support path published inside your account is where to ask.
Follow the on-screen fields
Each check names the detail it needs, so read the field before you type or upload anything.
Complete one step at a time
Finish the step in front of you rather than preparing documents that may never be requested.
Stay inside your account
Submit details only from the signed-in area, never through a link from a message or call.
Use the published support path
If a field is unclear, the contact route listed inside your account is the correct place to ask.
LOCAL PAYMENT ROUTES
Compare Payment Routes in Your Wallet
These are the payment routes configured for players in Bangladesh. bKash and Nagad carry most mobile wallet transfers, Rocket works the same way, Upay appears where your account lists it, and Bank Transfer suits movements from a bank account held in your own name. Availability can differ between accounts, so the wallet area is the accurate picture on the day you look. Each rail has its own fields — a wallet number, an account number, a reference — and the screen tells you which applies before you confirm anything. Nothing on this page replaces the instructions shown at the moment you pay.
bKash
Send from the bKash wallet registered in your name, then approve the request inside the app.
Nagad
Your Nagad wallet works the same way, using the fields shown on the account screen.
Rocket
Rocket transfers use the number tied to your own wallet, confirmed the same way.
Upay
Listed wherever your account supports it, following the same approval step.
Bank Transfer
Moves funds from a bank account held in your own name, with details taken from the screen.
MATCHING TRANSACTIONS
Match Wallet Records to Your Account
Every payment leaves two trails: one in your wallet app, one on your account. Matching them is quick and saves a lot of back-and-forth later. A bKash, Nagad or Rocket confirmation carries a reference number and a time, and your account history lists the same movement with a status label of its own. When the two do not line up, go by the label rather than the wording — a pending entry is not a lost one. Keep a screenshot of the wallet confirmation until the account entry settles, and quote that reference whenever you ask us about it.
Reference number
The wallet confirmation and the account entry both carry a reference, and the two should match.
Status labels
Read the label attached to the account entry rather than guessing from the time it was made.
Account history
Your wallet area keeps the list of movements, so you can go back to older entries later.
What to keep
A screenshot of the wallet confirmation is enough until the matching account entry settles.
ACCOUNT SAFEGUARDS
Guard Your Login and Wallet Details
Two habits cover most of what goes wrong with payments. Check where you are first: type the address yourself instead of following a link, and look at the sign-in page before you enter anything. Then keep ownership clear — send from a wallet or bank account registered in your own name, because money from somebody else's wallet is difficult to trace back to you. Your sign-in details and any code your wallet sends stay with you alone, and no one from go800 needs them. When something looks wrong, come to us through the support route published inside your account rather than replying to whoever messaged you.
Check the address
Type the address yourself rather than following a link, and look at the page before entering anything.
Send from your own wallet
Use a bKash, Nagad or Rocket wallet registered in your name, and the same for Bank Transfer.
Keep codes private
Nobody from us asks for a code sent to your phone, so keep it out of any conversation.
Use the published route
Questions go to the support path listed inside your account, not to a message that arrived first.
BANKING QUESTIONS
Ask Us About go800 Banking
Short answers to the questions we field about payments most often. Deposits, payouts and account checks behave a little differently depending on the route you pick, so what follows describes the general pattern rather than your exact screen. Where your situation differs, open your account area — the fields and notices shown against your own account take priority over anything written on this page.
How do I add money to my go800 account?
Sign in, open the wallet area and pick a route such as bKash or Nagad. Follow the fields shown there, then approve the request inside your wallet app.
Which payment routes can I use in Bangladesh?
The wallet area lists bKash, Nagad, Rocket, Upay and Bank Transfer. Which of them appear for you depends on your account and on local rules.
What should I do if a withdrawal is delayed?
Open the request and read its status field first. If the label has not moved and your wallet shows nothing, contact us with the reference and we will match it.
Why has my deposit not shown up yet?
Wallet transfers can settle a little after the confirmation screen appears. Keep your reference number and check the account entry again before raising it with us.
What do you ask for during an account check?
Only the fields your account displays at that moment. We do not publish a fixed document list, because the detail requested depends on the route in use.
Is there a minimum I have to deposit?
Any figure is set by the field on your own payment screen rather than by a number published here, so check that field before you confirm anything.
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